1. Introduction
Current Mist Pte Ltd ("Current Mist", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at current-mist.com, use our services, or interact with us.
This Privacy Policy complies with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection laws. By using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Professional Information: Company name, job title, industry, business requirements
- Communication Records: Records of consultations, correspondence, and service requests
- Financial Information: Billing information, payment details, transaction history
- Technical Information: IP address, browser type, device information, website usage data
2.2 How We Collect Information
We collect information through various means:
- Directly from you when you fill out forms, contact us, or use our services
- Automatically through cookies and similar technologies when you visit our website
- From third parties, such as business partners or public sources, when legally permitted
- During consultations, meetings, and service delivery
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Delivery
- Providing business consultation services
- Responding to your inquiries and requests
- Delivering customized advice and solutions
- Managing client relationships and accounts
3.2 Business Operations
- Processing payments and managing billing
- Maintaining accurate business records
- Improving our services and website functionality
- Conducting market research and analysis
3.3 Communication and Marketing
- Sending service-related communications
- Providing newsletters and business insights (with consent)
- Marketing our services and special offers (with consent)
- Conducting customer satisfaction surveys
3.4 Legal and Compliance
- Complying with legal and regulatory requirements
- Protecting our rights and interests
- Preventing fraud and ensuring security
- Resolving disputes and enforcing agreements
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given specific consent for processing
- Contract Performance: To fulfill our contractual obligations to you
- Legitimate Interests: For our legitimate business interests, balanced against your rights
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing and billing
- Email marketing and communication
- Data analysis and business intelligence
- Legal and professional services
5.2 Business Partners
With your consent, we may share information with business partners for joint service delivery or referral purposes.
5.3 Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
5.4 Business Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data encryption in transit and at rest
- Access Controls: Strict access controls and authentication procedures
- Regular Monitoring: Continuous monitoring for security threats
- Employee Training: Regular security awareness training for staff
- Third-Party Security: Due diligence on service provider security practices
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide services and maintain our relationship with you
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
- Achieve the purposes for which it was collected
Generally, we retain client information for 7 years after the end of our business relationship, unless longer retention is required by law.
8. Your Rights
Under Singapore's PDPA and other applicable laws, you have the following rights:
8.1 Access and Correction
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Receive information about how your data is being used
8.2 Consent Management
- Withdraw consent for marketing communications
- Opt-out of non-essential data processing
- Update your communication preferences
8.3 Data Portability and Deletion
- Request deletion of your personal information (subject to legal requirements)
- Receive your data in a portable format
- Request restriction of processing in certain circumstances
9. International Data Transfers
We may transfer your personal information to countries outside Singapore for processing or storage. When we do so, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Deliver targeted advertising (with consent)
You can manage cookie preferences through our cookie consent banner or your browser settings. For detailed information, please see our Cookie Policy.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
12. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of material changes via email or website notice
- Obtain consent for changes that expand our use of your information
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
15. Complaints
If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable laws, you may file a complaint with: